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Report a Missed Collection

  • A missed collection is a waste collection that has not been made on its scheduled day. Please note you can only report a missed collection the day after the scheduled collection date and up to 3 days after. Please ensure only the correct items have been placed in your Recycling bin. Please visit to check, and remove any incorrect items so we can make the collection. For overflowing bins within high rise developments, please call or email the Contact Centre.
  • If a missed collection is reported on a Friday, Saturday, Sunday or Bank Holiday it will be logged on the next working day.

9 Glasslyn Road, Hornsey, London, N8 8RJ

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